Shipping & Returns
Shipping Policy
Processing Time: Orders are typically processed within 1-3 business days.
Shipping Methods: We ship from Portugal to worldwide destinations. Shipping times vary by location:
- Portugal: 2-5 business days
- Europe: 5-10 business days
- International: 10-20 business days
Shipping Costs: Calculated at checkout based on destination and package weight.
Tracking: You will receive a tracking number once your order ships.
Returns & Exchanges
Return Period: We accept returns within 14 days of delivery.
Condition: Items must be unused, in original condition, and in original packaging.
Process: Contact us at [your email] to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective.
Refunds: Refunds will be processed within 5-7 business days after we receive the returned item.
Vintage Items: Please note that vintage items are sold as-is with any age-related characteristics described in the product listing.
For questions about shipping or returns, please contact us at hibluemarket@gmail.com